Every day I read a new article about dealing with clients or how to best present your work, however the underlying principal of all of these articles is the creation of a process. This is one of a few things that long established firms have that freelancers and new business ventures most likely do not. I personally have been struggling with the creation and refinement of my personal process over the last year and have refined it to a point that I think is relatively successful.
Every design process varies greatly, however they all share some common ground. A good design process should start by learning about the project and defining its goals. But why create a process, what are the benefits?
IT SUPPORTS THE VALUE OF DESIGN
Every designer I have ever will tell you about the positive business benefits of design, however what do you have to back it up? By establishing a design process that sets clear and distinctive project goals, you and your clients can accurately gauge how successful a project has been. Additionally this information is a great way to establish future work. After a project has been completed you will be able to discuss why the outcome was the way it was and what could be done to improve future results.
THEY HELP YOU PRESENT YOUR WORK
By establishing your process and being able to explain it you will have the necessary pieces to make a well organized presentation of your work. Simply having the process creates a justification for why you do things the way you do. More often then not, clients have no clue what designers do or to what degree of difficulty it takes. Explaining your process helps to put into context why you design meets the goals of their project, and theoretically should help you keep review discussions on track by relating your decisions back to these core set of goals.
IT KEEPS YOU ORGANIZED AND PRODUCTIVE
How many times have you been sitting in front of a blank sheet of paper (or screen) without a single clue about how to get started? Having a process in place, one that is not limiting, will mean you know exactly where to start. Your process should be able to assist you in establishing a context for the design to take place in. Usually it is defining this context that stumps designers; however it is also what establishes the success of a project.
IT ESTABLISHES CREDIBILITY AND CREATES VALUE
You probably see this every day but do not realize it. This is exactly why all the large agencies and firms are able to justify their high rates. It is their process and the implied results that make them attractive to their clients. With time and refinement you process can do exactly the same for you! Not to mention is gives you something to talk about on your website besides the fact that you know photoshop (hint: everyone does).
HOW TO GET STARTED
Getting started is actually surprisingly easy. You should think back to a project that went particularity well. First write down all of the reasons why you felt that the project was so successful and what led up to this result. Next (and this should be the easiest) think of all the projects that have not gone so well. Write down all the items that led to the projects being unsuccessful. At this point you should have two lists, one of traits of good projects and one of traits of bad projects.
Defining a process is as simple as defining what it would take to avoid negative traits and foster the good ones. If this still seems confusing or you are just starting out don’t worry I have a couple of tips that should help you out.
Single out firms with established processes you gravitate towards and emulate them.
If you idolize a firm for its strengths then emulating their processes should help you establish your own. This is because you most likely find the firm interesting because of aligning ideals between the two of you. Remember that this is only a starting point, you will need to adjust the process until it meets your needs and becomes proprietary to you.
Read these articles
Not so much a tip as a suggestion, these articles were very influential in the process of establishing my process.
Behance Magazine - Tip: Focus on Results, Not Time
Ideas on Ideas - Can you rescue your ideas?
Don’t be afraid of change
Establishing a process can be a hard thing to do because you may realize your new process does not fit the model your current clients expect. Bringing clients on board with your new process may take time, but justifying the change with results should help. Place trust in your process and see it through this is the only way you will know how successful it is.
It is amazing how easy it is to function as a freelancer or firm and avoid establishing a process. I know I have done it for quite some time now. However, it is not until you take the time to do so that you really begin to see the benefit.
July 2nd, 2008 at 6:44 pm
Excellent article that I’ll be sharing at work. Though I will be “preaching to the choir” in my department. Between a sales staff that still isn’t entirely sure of what it’s selling and a production schedule that leaves little breathing room, we’ve ground ourselves into a routine of “guerilla development” and more often than not, the client takes the lead on process.
Often finding the time to implement a process is the biggest obstacle.
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July 2nd, 2008 at 7:51 pm
Amazing article! Thanks for sharing your thoughts and suggestions. Will be sharing this one with some people at work!
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July 3rd, 2008 at 3:02 am
Wow, brilliant read. It makes so much sense. It’s something I’m going to seriously look at refining, thanks for pointing this out.
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July 3rd, 2008 at 10:34 am
Thanks for the article Anthony,
This is something that I am looking to to refining. As I am still at the learning stage of my career. As completely self taught this is what I was lacking.
Thanks again.
July 19th, 2008 at 1:16 pm
Excellent article !!!
Very informative piece my friend.
I will be back to read more in the future
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July 22nd, 2008 at 8:20 am
Hi webmaster!
July 25th, 2008 at 8:07 am
The reasons why designers should have Design Processes, very interesting thoughts & tips.
August 3rd, 2008 at 9:44 am
Also, I think it is important to set a deadline when the project will be finished (and get paid in full).
August 6th, 2008 at 10:10 am
Great Article, good timing too. I’m re-writing my design process after a year of ups and downs. Thanks for the brain food.
Great looking website too.
December 22nd, 2008 at 2:25 pm
I don’t see it. Any designer, whether or not he or she calls it “a process,” has one. Once you work halfway regularly on the same types of projects — in my case, book design — you all most “fall into” your own process.